Last updated: 26-01-2026

We aim to ensure complete customer satisfaction.

Returns

  • Returns are accepted only for damaged, defective, or incorrect products.
  • A return request must be raised within 48 hours of delivery.

Return Conditions

  • Product must be unused and in original packaging.
  • Supporting images or videos may be required for verification.

Refunds

  • Once approved, refunds are processed within 5–7 business days.
  • Refunds are issued to the original payment method used at checkout.

Non-Returnable Items

  • Used or altered products
  • Products damaged due to misuse or mishandling

For return or refund requests, email ulqen.co@gmail.com.